Returns & Exchanges
At Della, we want your home to feel perfect, which is why we offer a 30-day return window for all furniture and decor items in their original condition. If a piece doesn't fit your space or vision, our streamlined process ensures a stress-free resolution.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.
Affix Shipping Label
Download and print the prepaid shipping label provided via email and securely attach it to the outside of your package.
Receive Your Refund
Once our quality team inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing